Privacy policy

Privacy Policy

Last updated: 14 May 2026

Craftzar ("we," "us," "our"), a brand of NextVector Technologies Private Limited, respects your privacy. This Privacy Policy explains what information we collect, how we use it, and what choices you have.

Information We Collect

When you visit Craftzar, we may collect the following information:

• Contact information: name, email, phone number, shipping address, billing address
• Order information: products purchased, order value, payment method (we do not store full card numbers — payments are handled by our gateway partners)
• Account information: if you create an account, your login credentials and saved preferences
• Technical data: IP address, browser type, device information, pages visited, cookies
• Communications: emails or messages you send us

How We Use Your Information

We use your information to:

• Process and ship your orders
• Communicate with you about your order, customer service, or returns
• Send marketing emails about new products, offers, or updates (only if you opt in — you can unsubscribe at any time)
• Improve our Site, products, and customer experience
• Comply with legal obligations, including tax, customs, and export documentation
• Prevent fraud and protect the security of the Site

Sharing Your Information

We share your information only with parties that help us run our business, including:

• Payment processors (PayPal, Razorpay, Shopify Payments)
• Shipping carriers (DHL, FedEx, India Post, and aggregators like Shiprocket)
• Email and marketing platforms (such as Shopify Email, Klaviyo)
• Analytics providers (such as Google Analytics, Meta Pixel) — used only to understand site usage
• Regulatory authorities, when required by law

We do not sell your personal information to third parties.

Cookies

Craftzar uses cookies to provide essential site functionality, remember your preferences, analyze site traffic, and serve relevant advertising. You can control cookies through your browser settings. Disabling cookies may affect some features of the Site.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including for the duration required by applicable tax, accounting, customs, and legal obligations.

Your Rights

Depending on where you live, you may have the right to:

• Access the personal information we hold about you
• Correct or update inaccurate information
• Request deletion of your personal information, subject to legal retention obligations
• Opt out of marketing communications at any time
• Request a copy of your data in a portable format

To exercise these rights, email us at contact@craftzar.com. We will respond within a reasonable timeframe.

International Customers

Craftzar is based in India and your data may be processed in India and other countries where our service providers operate. By placing an order with us, you consent to this cross-border transfer of your information.

Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Children

Craftzar is not directed at children under 18. We do not knowingly collect information from minors. If you believe we have collected information from a minor, please contact us and we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. The current version is always available on our Site, with the "Last updated" date at the top.

Contact

Questions about this Privacy Policy? Contact us at:

NextVector Technologies Private Limited

708 Maharshi Marg, Mahesh Nagar, Jaipur 302018, Rajasthan, India

Email: contact@craftzar.com

Alternate email: contact@nextvectortechnologies.com